Shannon is Senior Vice President and Head of State Management at Farmers Insurance. Prior to joining Farmers in 2022, Shannon was the head of Product Management at PURE Insurance, and prior to that, she spent over 20 years at Allstate Insurance in a number of roles across product management, distribution, operations, and analytics. Shannon earned her BA in British Literature from Miami University in Ohio. She and her husband John Gannon have three children – two graduates of East Lake Academy and one student currently enrolled.